Privacy Policy

Your privacy is very important to us. We are committed to protecting your personal information and ensuring it is handled with care. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. Please read it carefully.
NOTE: If you do not agree with the terms in this Privacy Policy, please do not use our site.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. If changes are made, we will do our best to inform you through:

  • An email to your registered address.
  • A push notification.

How We Protect and Use Your Information

We take strong measures to protect your personal data. This includes:

  • Limiting employee access to confidential information.
  • Following strict policies and procedures.
  • Using secure programs to prevent unauthorized access.

We only collect the information we need to provide our services, and we never share your details with anyone who isn’t authorized.

How We Protect and Use Your Information

We take strong measures to protect your personal data. This includes:

  • Limiting employee access to confidential information.
  • Following strict policies and procedures.
  • Using secure programs to prevent unauthorized access.

We only collect the information we need to provide our services, and we never share your details with anyone who isn’t authorized.

Data We Collect

We may collect information from you when you:

  • Sign up on our website.
  • Enter contests, giveaways, or surveys.
  • Use social media platforms linked to us.
  • Make payments for our services.

The information may include:

  • Your name, email, phone number, and address.
  • Date of birth.
  • Details about your ESA (type, number, history).
  • Payment details (credit card or bank information).
  • Account login information.
  • Location details (general, such as IP address, or specific, such as GPS if enabled).
  • Health information you provide related to your ESA evaluation.

We may also use Google Analytics and similar tools to understand how you use our website, such as pages visited, time spent, and traffic patterns.

Cookies and Customization

To improve your experience, we use cookies to understand how you interact with our website. Cookies help us provide personalized content. You can choose to block or filter cookies through your browser settings, but some features may not work as intended.

Children’s Privacy

We do not knowingly collect information from children under 13. If we discover an account created by a child, we will block it immediately.

Email List Confidentiality

If you sign up for our newsletter, your email address will remain private. We never share or sell our mailing list.

Data Security and Storage

We use industry-standard encryption and security tools to protect your data during transfer and storage. Your personal data is kept only as long as necessary to provide our services or to meet legal, financial, or business requirements.

Sharing of Information

We may share your personal information only in these cases:

  • To provide the services you requested.
  • With trusted third-party providers working on our behalf.
  • With affiliates or partners for services or offers you may find useful.
  • As part of a business transfer (e.g., merger, sale).
  • To comply with legal requirements.
  • To keep our company, our users, and the public safe from harm or illegal activity.
  • With your consent.

Your Rights

We believe all users deserve the following privacy rights, including

  • Knowing what personal information we collect.
  • Understanding why we collect it and with whom it may be shared.
  • Requesting the deletion of your data, unless restricted by law or business needs.

Communication with You

We may reach out to you from time to time to keep you informed about your account and services. This can include reminders, updates, or important information related to your ESA letter. We may also share special offers or new services that could benefit you.
The ways we may contact you include:

  • Email
  • SMS
  • Phone calls (including automated messages)

At ESA Letter Colorado, your privacy and trust matter to us. If you have any questions about this Privacy Policy, please reach out to our support team; we are here to help.